Shoppers are voicing their frustration due to a modification that led to items being listed as the wrong size.
The second-hand shopping app has revised its sizing categories for women's and children's clothes without notifying all users about the change.
Social Media Response
Many shoppers and sellers are posting online claiming that product pages now present a modified sizing category compared to what was initially listed because of the remapping.
The platform stated the revised method more closely matches similar services.
It has advised users to review their products and manually change the size if necessary, causing user dissatisfaction.
Measurement Approach Modifications
Previously, the measurements included a single numeric size and a letter, for instance S/8 or M/10.
The new system has a letter and a range such as S/UK 8-10.
With some products, the measurements have been reclassified - such as a large size used to be a 12 but now shows as UK 16-18.
Shopper Stories
One content creator, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Stephanie Gallen, based in Glasgow, said garments she listed on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she explained.
Necessary Adjustments
A different user, located in England, stated she felt frustrated because the modification necessitated personal updates the sizes on "every single listing".
"Personally, this is quite irritating, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she explained.
Service Background
The service features exceeding 100 million users, comprising 18 million UK members.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This is not the initial instance where an unanticipated change to the app has proved unpopular: previously, the service retracted a modification to its shipping options after backlash from users.
